What I picked up
I joined the Phoenix Group, and shortly after, I started to work on the digital mining platform and also picked up the IPO campaign to make sure everything runs smoothly.
The event organisation was taken care of by the relevant team. I was just supporting with mostly branding and design, since my team was doing this.
The map I worked from
How the growth function was laid out. Twelve channels down the left, three growth projects in the middle, and every team each one had to route through. DigitalMining.com and phoenix.store were two of the three. The Tangem partnership was the third.
The rebrand
I took over rebranding because it was slow and had some mistakes. So I picked up branding and design, something I have been doing a little bit before.
I had some imperfections on a logo:
- Zooming in, different colours were not unified
- The logo placement was not thought through
- It was horizontal, missing for digital, and things like this
That was kind of like an opening, the first time I got to learn quite a lot working alongside a UI/UX designer who I hired for the digital mining platform.
This was my first time leading rebranding. This is where I picked up attention to detail. I had already had attention to detail, but I got exposed to the end-to-end of rebranding, and it was interesting to learn.
We cancelled the agreement with the branding agency, and we paid them half. This is how much they delivered. We received from them some version of brand guidelines, and we finished off.
The website
The website project was also handed over to me by another person, actually Cathal Burke, the Marketing Director at Cypher Capital. I finished off what I had. It was wireframes and copy.
Obviously, in the final stage, everything gets rewritten, checked by legal, other teams, positioning, facts, and stakeholders.
We planned that I had to rebuild the website on WordPress, and we were building a website about 2 weeks ahead and were on track.
We realised that our co-founder got some deal to run offline marketing, so we quickly needed to finish off the website, which was good because we were doing this ahead of time. In about 2 days, we finalised everything, approved copy with legal and the rest of the things.
We had a legal team and senior people signing off on this, but the website turnaround was, I think, super short, maybe even 18 hours, because we were working on very tight deadlines.
The whole build of phoenixgroupuae.com was 11 days.
What went live on listing day was 12 pages: the IPO page, the four verticals, the team, the board and leadership, and an investor contact. The full investor-relations section, share information, disclosure, the fact sheet, the financial calendar, results and research coverage, came after the listing. The site has been rebuilt since, so what I shipped is now only visible in the Internet Archive capture from that evening.
The rebrand, and the website it fed
The campaign
We supported creating marketing for the offline and in preparation for the IPO campaign.
I was doing the planning for this campaign:
- Picking up agencies
- Shortlisting them
- Working with one agency handling end-to-end
- Weekly briefings
- Communications via WhatsApp
- Running social media campaigns for us
- Coordinating on picking up which target audience to run ads against across social media channels such as LinkedIn, Facebook, and programmatic
- Media placements as well for PR
The offline ran outside Dubai, in the city, Emirates, under the bridge, everywhere, and some digital screens.
We ran ads targeting our customers, locals, potential audience, and retail potential investors. I did LinkedIn, programmatic, outdoors, Google Ads display network, and Facebook.
We contacted existing customers and previous clients, and also, based on this, we created a lookalike audience to reach more clients like this through social media and other ads.
We created PR campaigns to explain how to subscribe. Also, we explain to existing clients.
We have done promotions via local crypto communities.
We have got about 40+ media placements, and we created quite a bit of buzz. We also got some interviews and some magazine covers.
We had the agency do these briefings. Also, we had an investor relationship manager taking care of some of these as well.
I have implemented these UTMs, Google Analytics, and other things.
What retail did
The offer was 907,323,529 shares at AED 1.50, for 17.64% of the company. It closed 33 times oversubscribed overall, with roughly $12 billion in orders. Underneath that number the two tranches behaved nothing alike: professional investors came in at 22 times, and retail came in at 180 times.
That gap is the campaign. Phoenix listed as the first crypto and blockchain company in the Middle East, so there was no local precedent for a retail buyer to pattern-match against, and no comparable listing to point at.
The coverage
The listing was covered by the financial and crypto press on the day. These are the placements a reader can check.
Where it ran
A sample of the listing coverage, linked at the article that reports the figure it backs.
- GlobeNewswire: Phoenix Group's IPO Sees Unprecedented 180x Oversubscription from Retail Investors (the offer-close announcement, 21 November 2023, and the source of the 180x and 22x split) (globenewswire.com)
- GlobeNewswire: Phoenix Group PLC Celebrates Historic IPO on Abu Dhabi Securities Exchange (listing day, 5 December 2023) (globenewswire.com)
- Arabian Business: Crypto firm Phoenix rising after Abu Dhabi $370m IPO (arabianbusiness.com)
- Bloomberg: Crypto Firm Phoenix Hits $3.3 Billion Value in Abu Dhabi Debut (bloomberg.com)
- The National: Phoenix starts trading on Abu Dhabi bourse after $370m IPO (thenationalnews.com)
- CoinDesk: Crypto Miner Phoenix Group Says UAE Initial Share Sale Was 33-Times Oversubscribed (coindesk.com)
- The Block: Crypto mining firm Phoenix rises 50% on first day of trading after $370 million IPO (theblock.co)
- Cointelegraph: Bitcoin miner Phoenix surges 50% after $371M Abu Dhabi IPO (cointelegraph.com)
- CryptoSlate: Phoenix Group IPO raises $370M, signaling investor confidence in Middle Eastern crypto economy (cryptoslate.com)
- Finance Magnates: Phoenix Soars in Abu Dhabi Market Debut amid Crypto Surge (financemagnates.com)
- Enterprise: Phoenix Group closes IPO offering at 33x oversubscription rate (enterpriseam.com)
Leadership wanted one system for everything
Also, the leadership wanted to build everything internally: a complete ERP solution to have full visibility of everything that is going on, including rebuilding the e-commerce store, connecting mining machines, and connecting logistics services as well. Everything in one system.
I did not have confidence in our team, so I suggested that we just rebuild the e-commerce store and the retail shop with the current team, using a tech stack and a template.
After that, if the team gets a better version, we can plug that in, and we rebuilt the Phoenix store using a WordPress website.
I built an interactive showroom experience where people can come in, go through it on a tablet, explore every single item we are selling, learn about it, and purchase as well. It is kind of like a self-serve, almost like a kiosk.
That is also a tool for sales, so we can interactively show information. There is a calculator as well and other things.
The Phoenix Store
What it added up to
Phoenix Group listed on 5 December 2023 at a $3.3B valuation and traded up around 50% on the first day. It was the first crypto and blockchain company to list in the Middle East, which is the part that made the retail side hard and the part that made it work.
Alongside the listing I shipped the first cloud mining platform in the UAE, iOS and Android included, in 5 weeks.
Read how the cloud mining platform was builtThe offer, and the day it listed